PRIVACY POLICY

Piatti Restaurants 

Privacy Policy 

Protecting your private information is our priority. This Statement of Privacy applies to the Piatti Restaurants website (www.piatti.com) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Piatti include all Piatti Restaurant locations and their associated web pages. By using the Piatti website, you consent to the data practices described in this statement. 

This Privacy Policy applies to all users of www.piatti.com, including: 

  • Guests browsing the website without creating an account 

  • Users who register for an account or loyalty program 

  • Guests making reservations, placing orders, or submitting inquiries online 

  • Any individual who submits personal information through the Site for any purpose 

Collection of Your Personal Information 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personally identifiable information (e.g., first name, last name, phone number, email address) when you voluntarily elect to use certain products or services available on the Site. These may include: 

  • Registering for an account on our Site 

  • Making a dining reservation 

  • Placing an online order or purchasing gift cards 

  • Entering a sweepstakes or contest sponsored by us or one of our partners 

  • Signing up for special offers or our email newsletter 

  • Sending us an email message or submitting a contact form 

  • Submitting your credit card or other payment information when ordering and purchasing products and services on our Site 

We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We may also gather additional personal or non-personal information in the future. 

Guests who use our website without creating an account or submitting information are not required to provide any personally identifiable information. However, certain non-personal information (such as browser type, IP address, and page visit data) may be collected automatically as described below. 

Sharing Information with Third Parties 

Piatti Restaurants does not sell, rent, or lease its customer lists to third parties. 

Piatti may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Piatti, and they are required to maintain the confidentiality of your information. 

Piatti may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Piatti or the Site; (b) protect and defend the rights or property of Piatti; and/or (c) act under exigent circumstances to protect the personal safety of users of the Site, or the public. 

Automatically Collected Information 

Information about your computer hardware and software may be automatically collected by Piatti when you visit our website. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Piatti website. This data does not identify you personally and is used solely for website performance and analytics purposes. 

Links 

This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. 

Security of Your Personal Information 

Piatti secures your personal information from unauthorized access, use, or disclosure using the following methods: 

SSL Protocol: When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption via the Secure Sockets Layer (SSL) protocol. 

We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. 

Children Under Thirteen 

The Piatti Restaurants website is not directed at children under the age of 13. Piatti does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. 

Disconnecting Your Account from Third-Party Websites 

You will be able to connect your Piatti account to third-party accounts. BY CONNECTING YOUR PIATTI ACCOUNT TO YOUR THIRD-PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD-PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN 

THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third-party account at any time by contacting us via email. 

E-mail Communications 

From time to time, Piatti Restaurants may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. 

If you would like to stop receiving marketing or promotional communications via email from Piatti Restaurants, you may opt out of such communications by clicking on the UNSUBSCRIBE button in any marketing email. 

External Data Storage Sites 

We may store your data on servers provided by third-party hosting vendors with whom we have contracted. 

Do Not Track 

Piatti Restaurants does not track its customers over time and across third-party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. However, some third-party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, you can set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked. To learn how to enable DNT in your browser, visit: https://www.termsfeed.com/do-not-track#enable_dnt. 

Cookie Statement and Policy 

PLEASE READ THIS COOKIE STATEMENT CAREFULLY BEFORE USING OR OBTAINING ANY MATERIALS, INFORMATION, PRODUCTS OR SERVICES THROUGH THE SITE. BY ACCESSING THE SITE, YOU AGREE TO ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, THIS COOKIE STATEMENT. We reserve the right to change, update, or correct any of this Cookie Statement or any information contained in the Site at any time without notice by posting an amended statement to the Site. Your continued use of the Site means that you accept and agree to the revised Cookie Statement. 

What is a cookie: A "cookie" is a small text file that is placed onto an Internet user's web browser or device and is used to remember and obtain information about that party. You may be assigned a cookie when visiting our website. 

We use three primary types of cookies: 

Functional Cookies – These cookies support the use of the website and enable certain features to enhance your experience, such as facilitating your reservation and remembering your selections as you move from page to page. 

Performance Cookies – These cookies collect information needed to support the website, allow us to improve our site, and help identify any problems you encountered during your visit. They may provide information about how you came to our website and how you navigated during your visit, as well as statistical and analytics information such as visitor counts and advertising effectiveness. 

Targeting Cookies – These cookies collect information to help us improve our products and services and to serve you with targeted advertisements that we believe will be relevant to you. To learn more about cookies, please visit: http://www.allaboutcookies.org/. 

Third-party Cookies – We use third-party service providers to help manage and improve our advertising. These parties may set cookies to help us collect information and provide relevant advertisements. In some instances, these third parties may also provide statistical and analytics information related to our marketing practices. We may also share information collected through cookies with third parties for their own analytics and marketing purposes. 

Managing cookies and opting out: If you do not want to accept cookies, you can block them by adjusting the settings on your Internet browser. However, blocking cookies may prevent you from using all the features of our website. To visit without cookies, configure your browser to reject all cookies or notify you when a cookie is set. Instructions on managing cookies for different browsers can be found at www.allaboutcookies.org. 

Changes to This Statement 

Piatti Restaurants reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. 

Subject to certain limits under California Civil Code § 1798.83, California residents may ask us to provide them with (i) a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (ii) the identity of those third parties. To make this request, California residents may contact us as specified in the “Contact Us” section below. 

Contact Information 

Piatti Restaurants welcomes your questions or comments regarding this Statement of Privacy. If you believe that Piatti has not adhered to this Statement, please contact us at: 

Piatti Restaurants 

c/o Palisades Hospitality 

Email Address: info@piatti.com

Website: www.piatti.com

Effective as of May 20, 2019 | Last Updated: 2025